For Executive teams, developing, setting and delivering the strategic customer focused direction for an organisation can be pivotal to the success of the business. CEO’s have been hired and fired on the strength of their customer propostion and our Executive team are always there to support.
Whether it be interim transformational leadership, an inspirational turnaround requirement or a marginal and futureproofed improvement to today’s world leading service organisation CCA Executive have the skills, network and experience to be a vital component of this delivery.
CCA’s approach to managing the careers of senior individuals and aligning those career aspirations to the requirements of clients, their customers and their shareholders creates win-win situations for all parties involved.
The CCA Executive team are fully empowered to create solutions that best suit clients from providing a fully mapped and discreet executive search to delivering a full suite of executive assessment tools.
- We are specialist – we are not a general search practise and as such we know what good looks like.
- We have an unrivalled senior customer leadership network – reducing time to hire as we have ready built networks that are already fully mapped
- We are nimble – as we are specialised we don’t get bogged down by an unwieldy research function… we are thorough, we are direct and we deliver every time.
Recent Executive Assignments
- Customer Service Director – £150k – Utilities
- Director of Contact Centre – £140k – Financial Services
- Head of Customer – £120k – Travel
- Customer Operations Director – £110k – Utilities
- Chief Customer Officer – £110k – Retail
- Head of Customer Experience – Retail – £90k
- Head of Complaints – £90k