• Full Time
  • Glasgow
  • Up to £22000 per annum GBP / Year

CCA Recruitment are delighted to be working in partnership with our client who due to their continued growth are looking for a Customer Service Administrator to join their team. The role will be based on site in Glasgow and offers excellent training, benefits and ongoing development and progression opportunities.

Key Responsibilities:

· Answering enquiries in writing or by email

· Using computer systems to check and update records

· Calculating pensions projections

· Arranging the transfer of benefits to another pension provider.

· Arranging payments of lump sums

· Keeping accurate records

· Processing daily annuity payments

· Producing timelines and case investigation notes

· Assist in the production of required internal and external operational reports

Essential Skills / Experience:

· Attention to detail with ability to complete work to a high standard.

· Effective communication skills – both verbal and written.

· Ability to work as part of a team and on your own.

· Accurate numerical skills with the ability to check claim values

The Benefits:

· Enhanced Pension

· Private Healthcare

· Salary £22,000

· Attractive working environment

· Ongoing training, development and progression opportunities

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