Job Title – Head of Telesales

Salary – £70k, Plus Bonus and Benefits

Job Type – Permanent

Location – Milton Keynes


Do you want to be responsible for the setup of a new sales function for a European business new to the UK?

Do you want to shape the sales and customer acquisition strategy for a b2b sales organisation?

Do you want to create the culture, the Rhythm of the sales operation? 


This could be the ideal role for you!


Our client is an established business that currently operates across multiple countries in Europe. The company is a Fintech business with a market leading product proposition. They are now launching into the UK creating a b2b sales operation with circa 120 people to be recruited over the next 12 months.


Responsibilities of the Head of Telesales


In the role of Head of Telesales you will be responsible for the design an delivery of the B2B Outbound contact centre operational functionality.  You will work to develop the operational KPI’s and Metrics to deliver the organisations strategic objectives.  To deliver these objectives you will be responsible for building a high performing team capable of delivering those challenging objectives.


Experienced required to be successful in the role of HR Director

  • You will have significant experience of outbound b2b telesales/telemarketing operations leading team managers and operations managers.
  • You will have experience of the full Outbound Lifecycle from leads evaluation, campaign creation and dialler strategy through to people and performance management.
  • Ideally you will have worked in a contact centre setup previously


CCA Executive is the Leadership and Executive function of CCA Recruitment Group.  With over 15 years’ experience of recruiting senior management into the UK call and contact centre industry CCA provide innovative solutions to our clients and senior level candidates in the Call Centre and  Customer Service, Contact Centre, Customer Experience, Resource Planning, Customer Insight and Analytics industries.

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