Sales Operations Manager (Contact Centre)

Salary up to £35k (+ £12k Bonus)



CCA Recruitment’s dedicated BPO team is proud to be supporting a long-term client, in the search for an Operations manager. The Ideal candidate will have a strong operational management experience within a contact centre and understand the value of delivering world class customer service in order to achieve great sales results.


The role:

  • To be able lead, support and develop several team leaders
  • Focus on maximizing sales opportunities to increase revenue
  • Continue to deliver exceptional customer service

The ideal candidate:

  • Able to work under pressure and achieve revenue targets
  • Previous experience of working in a fast paced sales environment is desirable
  • Proven track record of delivering results achieved through strong leadership and team management.

For a more detailed job description and to be considered, please apply to this advert.


CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services.  Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months.  The personal data contained therein will not be shared with any third parties without your express consent.  As an individual, you have the right to withdraw consent at any time.  Following a period of 24 months’ inactivity your CV will be deleted permanently from our database.

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