CCA Recruitment are currently working with an industry leading outsourced contact centre working on several financial services campaigns with a huge focus on the customer experience to recruit a Team Leader to be based in Glasgow.
What you get:
- Salary up to £22,300.
- Private Medical Insurance.
- Standard benefits such as Pension, Life Insurance, Childcare Vouchers, etc.
- Retails discount scheme at over 100 different high street shops.
- City centre location less than 5 minutes walk from Glasgow Central Station.
What you need:
- Team Leader experience within a contact centre environment.
- Experience working as part of a financial services or collection team would be ideal.
- Coaching / Mentoring experience.
- Experience delivering 121’s, briefs, and support.
- Experience working on both inbound and outbound campaigns is desirable but not essential.
For immediate consideration, please apply now. If you have any questions and would like more information, please contact Edwina on 0141 406 6730
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.