• Permanent
  • Glasgow

Contact Centre Team manager – Motivator –  Problem Solver – Decision Maker

In this Contact Centre Team Manager role, you will be all these things and more! You will inspire, challenge, and nurture your colleagues, turning your team into individual service superstars!

CCA Recruitment and one of our major clients want you to join their customer service team to bring fresh blood, new ideas and wider knowledge to a successful environment full of energy, creativity and fun.

Put simply, it’s a great place to work.

To help the team and campaign to continue to grow we are looking for leaders who will inspire their teams, provide them with the support that will enable them to develop, recognise their success, and reward their achievements. Perfect candidates will also have strong leadership skills and the ability to develop and maintain client relationships and the delivery of targets.

Offering a fun and vibrant workplace and we want people with personality and ambition. You’ll have great communication skills and want to join us on our journey as an employer of choice. It’s a great place to work with excellent career opportunities.  If you’ve got the right skills and the right attitude, you can make it all the way to the top. My client has a development course for every step of the ladder, right up to senior management level. Many  people who joined us as Team Manager have quickly progressed and are now working in roles as diverse as Operations Manager, Performance Manager and Head of Service.

If you’re one of the best in the business, then you will be a great match, and my client understands that in order to get you on board, and keep you, they need to offer you more of what you want.

With that in mind, in addition to your basic salary, you’ll receive plenty of rewards and benefits, as you’d expect from a people-focused company like this one, with a few unexpected ones included too.

Please get in touch for more information, or why not just update your CV and apply RIGHT NOW!

edwina@ccarecruitment – 0141 406 6734


No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


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