CCA are pleased to announce that Pamela Stokes has today joined the management team to lead our office in Manchester.  Predominantly supporting clients across the north of England Pamela will be driving the specialist nature of CCA’s recruitment ethos.

Pamela joins CCA from Manpower where she lead the regional business supporting the North West, Midlands and Northern Irelands with a total of 9 offices across the region.  Pamela has a wealth of experience in the contact centre industry having lead Search’s Commercial & Contact Centre Division for 5 years.

Pamela is joining with a remit to drive the growth and profitability of our operating division from Manchester and will doing this through development of the existing team, enhancing the team with additional talent and supporting the delivery of additional services for our existing customer base.

Bringing a candidate of Pamela’s pedigree is a sign of our commitment to growth and our commitment to being the leading specialist contact centre recruiter in the UK and Internationally.

If you are thinking that now is the right time for a career change or you are looking for either specialist skills or growing your contact centre and require recruitment support please contact Pamela on 0161 871 8500 or email