Incorporated in June 1999 CCA Recruitment or as we were known back then Call Centre Associates are celebrating our 20th anniversary this month!

We are kicking off a season of celebrations in style with over 150 senior leaders from the contact centre industry at our Glasgow Offices on Thursday June 13th.

We will be joined by a number of guest speakers who will take us on a journey of their experiences of the contact centre industry over the past 20 years and then lead us into their vision of what the future holds for contact centres in the future!

We are looking forward to seeing clients, candidates and colleagues past and present who have played a part in CCA’s journey from being founded in a bedroom in North London to the leading specialist contact centre recruiter with 4 offices across the country!