UK Customer Experience Awards – Directors Blog

One of the great things about this job is I not only get to work with some brilliant companies and the best talent in the customer experience field, I also have the pleasure now of perks like being a judge at the UK Customer Experience awards. Being a judge gives me...

CCA Recruitment announce new Associate Director

CCA are pleased to announce that Pamela Stokes has today joined the management team to lead our office in Manchester.  Predominantly supporting clients across the north of England Pamela will be driving the specialist nature of CCA’s recruitment ethos. Pamela joins...

CCA Turns 20!

  Incorporated in June 1999 CCA Recruitment or as we were known back then Call Centre Associates are celebrating our 20th anniversary this month! We are kicking off a season of celebrations in style with over 150 senior leaders from the contact centre industry at...

CCA Recruitment Group on track for a record quarter!

In the first 3 months of 2019 CCA Recruitment Group is on track to deliver record quarterly revenues showing an increase of over 50% growth for the same quarter in 2018. We have seen positive performances across the business with significant contributions coming from...

Customer Service Advisor

Role: Customer Service Advisor Salary: £27,950 up to £32,399 (higher salary increases once completed customer services accredited training course, being fully multi skilled on all service in the customer service centre) + benefits Location: Hammersmith Hours: 36 hours...