Operational Recruitment Tailored to Your Needs

In the dynamic world of business, operational efficiency is paramount, driven by a workforce that’s not only skilled but also perfectly aligned with your organisation’s ethos and objectives. As a business owner or HR leader, you understand the importance of every hire. At CCA Recruitment, our operational recruitment service is meticulously crafted to cater to this very need. We go beyond the traditional boundaries of recruitment, providing you with candidates who don’t just fit a role, but truly complement your organisational fabric. With our expertise, you’re not just filling a position; you’re investing in the future growth and excellence of your business.



Operational Roles we Specialise in

  • Operations Director
  • Head of Contact Centre
  • Senior Operations Manager
  • CX Manager
  • Insights and Analytics
  • Client Service Manager
  • Solutions Manager
  • Bid Manager
  • Workforce Manager (WFM)
  • Quality Assurance
  • HR Director
  • Team Leader
  • Operation Manager
  • Resource Planning Manager
  • Planning and Analytics Manager
  • Project Manager
  • HR Manager
  • Quality Manager

CCA Recruitment Group stands out in the dynamic world of recruitment with our robust delivery framework for UK and global talent hires. With industry expertise and a commitment to client satisfaction, we identify top-tier talent and guide them seamlessly through the hiring process, ensuring a perfect fit into your organisation. Partnering with us means gaining a dedicated partner in your business's growth and success.

We offer diverse recruitment solutions, catering to niche and broad spectrum roles. Our extensive network and industry expertise enable us to recruit for various disciplines across the Customer Services space, including frontline delivery teams, mid/senior positions, and executive roles. Additionally, we excel in delivering global talent, leveraging our international network to provide the best professionals who align with your business's culture and goals.


 At CCA Recruitment Group, we are dedicated to providing an exceptional candidate experience. Anyone can simply fill vacancies; at CCA we build relationships with our candidates, we understand their aspirations, skills, and preferences. Our team of dedicated consultants ensures personalised support throughout the recruitment process, offering guidance, interview preparation, and career advice. We are committed to finding the perfect role that matches their individual talents and goals, enhancing their career journey and helping them reach their full potential.


Our clients are at the heart of everything we do. We take the time to truly understand their businesses, culture, and recruitment needs. By forging strong partnerships, we become an extension of their team, working collaboratively to identify top talent that aligns with their organisation's vision and values. Our dedicated consultants provide strategic insights, market intelligence, and innovative recruitment solutions tailored to their specific requirements. With our unwavering dedication, we deliver exceptional results, helping our clients achieve their growth objectives and drive their success forward.