Unlocking potential through our Specialist Teams

As market leaders within call centre recruitment since 1999, CCA Recruitment Group have helped thousands of talented people and successful organisations get connected across the UK, Europe and Globally.

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Matching Talent With Jobs

Based in London, Manchester, Glasgow and Cardiff, we can provide our clients and candidates with the perfect combination of sector specialism, matching individual talent to business requirement, whilst aligning the candidate experience to the employer brand.

Professionalism, service excellence and wholehearted collaboration are at the heart of our Recruitment Services and woven into every candidate and employer experience.

So if you’re a company looking for your next great employee, or a candidate searching for the perfect role, let us help you to get together today.

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From Our Blog

CCA Turns 20!

  Incorporated in June 1999 CCA Recruitment or as we were known back then Call Centre Associates are celebrating our 20th anniversary this month! We are kicking off a season of celebrations in style with over 150 senior leaders from the contact centre industry at our Glasgow Offices on Thursday June 13th. We will be…

CCA Recruitment Group on track for a record quarter!

In the first 3 months of 2019 CCA Recruitment Group is on track to deliver record quarterly revenues showing an increase of over 50% growth for the same quarter in 2018. We have seen positive performances across the business with significant contributions coming from our teams operating at all levels to support clients.  Our front…

Customer Service Advisor

Role: Customer Service Advisor Salary: £27,950 up to £32,399 (higher salary increases once completed customer services accredited training course, being fully multi skilled on all service in the customer service centre) + benefits Location: Hammersmith Hours: 36 hours per week, Mon-Fri between 8am-6pm (with view of extending to 8pm in future) CCA Recruitment are delighted…