Unlocking potential through our Specialist Teams

As market leaders within call centre recruitment since 1999, CCA Recruitment Group have helped thousands of talented people and successful organisations get connected across the UK, Europe and Globally.

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Matching Talent With Jobs

Based in London, Manchester, Glasgow and Cardiff, we can provide our clients and candidates with the perfect combination of sector specialism, matching individual talent to business requirement, whilst aligning the candidate experience to the employer brand.

Professionalism, service excellence and wholehearted collaboration are at the heart of our Recruitment Services and woven into every candidate and employer experience.

So if you’re a company looking for your next great employee, or a candidate searching for the perfect role, let us help you to get together today.

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From Our Blog

UK Customer Experience Awards – Directors Blog

One of the great things about this job is I not only get to work with some brilliant companies and the best talent in the customer experience field, I also have the pleasure now of perks like being a judge at the UK Customer Experience awards. Being a judge gives me an even more insightful…

CCA Recruitment announce new Associate Director

CCA are pleased to announce that Pamela Stokes has today joined the management team to lead our office in Manchester.  Predominantly supporting clients across the north of England Pamela will be driving the specialist nature of CCA’s recruitment ethos. Pamela joins CCA from Manpower where she lead the regional business supporting the North West, Midlands…

CCA Turns 20!

  Incorporated in June 1999 CCA Recruitment or as we were known back then Call Centre Associates are celebrating our 20th anniversary this month! We are kicking off a season of celebrations in style with over 150 senior leaders from the contact centre industry at our Glasgow Offices on Thursday June 13th. We will be…